Consumer Rights (C10)

How are consumers enjoying the ‘right to be informed’ in their daily life ? Explain with examples.

Answer

Benefits to the Consumers:

  1. Information regarding particulars of goods and services that they purchase.

  2. Complaints, compensation or replacement if the product is defective.

  3. Product cannot be sold above M.R.P.

  4. Further the consumer can bargain with the seller to sell at less than the M.R.P.