The consumer redressal process is becoming cumbersome, expensive and time consuming

• Consumer Rights (C10)

"The consumer redressal process is becoming cumbersome, expensive and time consuming." Explain ways to solve this problem.

Answer

The consumer redressal process is becoming cumbersome, expensive and consuming:

1. Awareness of consumers is necessary to realize their role and importance.

2. Cash memo should be obtained and preserved by the purchaser.

3. The existing laws should be very clear on the issue of compensation to consumers.

4. Enforcement of laws that protect workers especially in the organized sectors should be strong.

5. Rules and regulations for working of markets should be followed strictly.

6. It requires a voluntary effort and struggle involving the participation of one and all.